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How to redeem your voucher
Proceed with order, ensuring product selected
corresponds exactly with voucher details.
Check full value of voucher has been deducted
before checking out.
1. Upload desired image. (Note: Image must satisfy minimum resolution requirements. These are listed here.)
2. Select product, format and customization options. Proceed to Shopping Cart.
3. Enter Groupon code from your voucher into "Coupon Code" field and click “Apply”. (Note: Groupon code is case sensitive. We recommend using copy + paste.)
4. When code has been applied successfully, click “Secure Checkout” to proceed.
For support, please email us your query along with your coupon code and include your PDF voucher file as an attachment.
The photo size required depends on the product and format you want. Please check the minimum photo dimensions (resolution) for your desired print here.
Our system will analyze your uploaded picture and you’ll be offered only the formats which will allow for a high-quality print.
If you need to edit your photo, we recommend using www.fotor.com.
You can find out the dimensions of your photo by following these steps:
On a PC:
On a Mac:
A photo taken with a cell phone can be used as long as it satisfies the minimum resolution for your desired product and format. The minimum resolutions are listed here.
Sorry, we can’t accept photos by mail. Please upload a digital file via our website – for the best resolution and quality, we recommend the .JPG file format.
Yes, 12"x16" and 16"x12" are effectively the same format. Our preview will show you the print in the same orientation as your uploaded image (landscape or portrait) but you can of course hang your product in either orientation when you receive it!
Sorry, your voucher can be redeemed only for the exact product and format specified.
Sorry, only one voucher code can be redeemed per order. If you have multiple voucher codes, please place a separate order for each code.
Note: If you have a single voucher which is valid for more than one print, you must purchase all the prints in a single order. Your voucher code will only work if the number of prints in the Shopping Cart matches the number stated on your voucher.
You can pay with Visa, Mastercard, American Express, Discover, Amazon Pay and PayPal.
The thickness is about 0.12".
We use solvent-free inks for premium-quality prints that are safe for all to enjoy.
Our packaging ensures a safe journey for your product. Your order will arrive in a flawless condition!
If for any reason you're disappointed with the final result, we’ll be glad to look into the issue and, if necessary, reprint your photo at no cost to you.
